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Courier

AWS serviceUnavailable Outage

Partial outage Lasted 1h 21m · started · Courier's page

Level
confirmed
Worst impact
Partial outage
Components
API
Down Index
32of 100

What to do

  • Check whether you use Courier API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 21m it lasted.

    Anything that failed between 2024-06-26 01:52 UTC and 2024-06-26 03:12 UTC may need a replay.
  • Subscribe to Courier's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=courier works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Courier 5

  1. monitoring

    An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.

    provider

  2. monitoring

    An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.

    provider

  3. investigating

    Service has re-entered a degraded state. Sends from Courier are impacted.

    provider

  4. monitoring

    Service has resumed normal operation. Courier Engineers are monitoring.

    provider

  5. resolved

    The team has resolved the issue. Send pipeline operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e9a19912b1

Is Courier still down?

No, this incident was resolved 2024-06-26 03:12 UTC. For Courier's live state, see https://down.guide/courier.

How long did it last?

1h 21m, from 2024-06-26 01:52 UTC to 2024-06-26 03:12 UTC, by the times Courier posted.

What was affected?

Courier named API.

What caused it?

Courier hasn't published a root cause. If it does, it shows here.

Where does this come from?

Courier's official status page, https://status.courier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.