# AWS serviceUnavailable Outage

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 21m
- started 2024-06-26 01:52 UTC
- API
- id: DWN-e9a19912b1
- Official page: https://stspg.io/tp9v7728zrkg

## Updates from Courier
### 2024-06-26 01:49 UTC: monitoring
An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.

### 2024-06-26 01:52 UTC: monitoring
An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.

### 2024-06-26 02:02 UTC: investigating
Service has re-entered a degraded state. Sends from Courier are impacted.

### 2024-06-26 02:29 UTC: monitoring
Service has resumed normal operation. Courier Engineers are monitoring.

### 2024-06-26 03:12 UTC: resolved
The team has resolved the issue. Send pipeline operational.

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