# Elevated Latency

- Provider: [Coveralls](https://down.guide/coveralls)
- Level: confirmed
- Impact: Degraded
- lasted 30m
- started 2025-03-10 16:20 UTC
- Coveralls.io Web, Coveralls.io API
- id: DWN-0839041e5a
- Official page: https://stspg.io/0f29tyrvwt0r

## Updates from Coveralls
### 2025-03-10 16:20 UTC: identified
We have detected elevated latency during a period of high traffic. We are deploying resources to address and bring those down. ETA ~20-min.

### 2025-03-10 16:29 UTC: monitoring
We are monitoring the results of scaled resources. ETA 15-20 min.

### 2025-03-10 16:49 UTC: resolved
Performance in terms of latency of background jobs has been restored to normal. The only customers who may continue experiencing latencies are "outlier" customers with builds that exceeded fair use policies earlier this morning. Latencies on the secondary queues we use to process these excess jobs remains at about 40-min. If you wonder whether your latencies were caused by excess usage, reach out to support@coveralls.io and we'll confirm for you either way.

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