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crates.io

Cargo error when downloading crates from our CDN

Partial outage Lasted 4d 20h · started · crates.io's page

Level
confirmed
Worst impact
Partial outage
Components
crates.io
Regions
apac, us
Down Index
43of 100

What to do

  • Check whether you use crates.io crates.io in apac, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 20h it lasted.

    Anything that failed between 2020-09-11 00:37 UTC and 2020-09-15 21:11 UTC may need a replay.
  • Subscribe to crates.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=crates-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from crates.io 6

  1. investigating

    We received reports that Cargo is failing to download packages from static.crates.io, with the error message "failed to get 200 response from URL, got 206". Our understanding is that this is affecting just a few geographical regions in of US, and that this is an issue with our CDN provider. We're in contact with their support team to address the issue.

    provider

  2. investigating

    The situation is slowly improving, as over the past 6 hours only 14 requests were affected by the issue according to our logs, across the US and Asia. We're continuing to monitor the situation, and we're in contact with our CDN provider to get it fixed permanently.

    provider

  3. monitoring

    There are no more invalid responses showing up in our CDN logs for the past 3 hours. We'll continue to monitor the situation and work with our CDN provider to make sure the issue is permanently addressed.

    provider

  4. monitoring

    In the past 12 hours no invalid response was sent from our CDN, according to our response logs. We're continuing to monitor the issue, and our CDN provider is rolling out a permanent fix to the problem.

    provider

  5. monitoring

    In the past 26 hours no invalid response was sent from our CDN, according to our response logs. We're continuing to monitor the issue, and our CDN provider is rolling out a permanent fix to the problem.

    provider

  6. resolved

    Since our last update no invalid response was sent from our CDN, according to our response logs. We're marking this incident as resolved, and we're working with our CDN provider to avoid similar problems in the future.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b3a3ee3ac9

Is crates.io still down?

No, this incident was resolved 2020-09-15 21:11 UTC. For crates.io's live state, see https://down.guide/crates-io.

How long did it last?

4d 20h, from 2020-09-11 00:37 UTC to 2020-09-15 21:11 UTC, by the times crates.io posted.

What was affected?

crates.io named crates.io in apac, us.

What caused it?

crates.io hasn't published a root cause. If it does, it shows here.

Where does this come from?

crates.io's official status page, https://status.crates.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.