Request timeouts/Slow responses

What to do

• Check whether you use crates.io crates.io. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 40m it lasted.

  Anything that failed between 2021-12-22 12:27 UTC and 2021-12-22 15:07 UTC may need a replay.

• Subscribe to crates.io's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=crates-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from crates.io 5

1. investigatingDec 22, 2021, 12:27 PM UTC

   We are currently investigating an incident that causes slow responses and request timeouts on crates.io.

   provider

2. investigatingDec 22, 2021, 12:37 PM UTC

   We are continuing to investigate this issue.

   provider

3. monitoringDec 22, 2021, 1:02 PM UTC

   An outage of one of our service providers impacts our primary database and one of our application dynos. Currently, write operations will fail (uploading new crates, ...) and downloads will not be counted. About 25% of all download requests hit the affected dyno and will fail with a timeout. Cargo itself should be mostly unaffected due to retries.

   provider

4. monitoringDec 22, 2021, 2:39 PM UTC

   Our service provider is still working to restore full functionality, but unfortunately there is no ETA for full recovery at this time. We continue to monitor the situation.

   provider

5. resolvedDec 22, 2021, 3:07 PM UTC

   All of our affected infrastructure has recovered and full functionality has been restored. Some caches may require a bit of warming up, so some slow responses should still be expected.

   provider

Corrections

None so far.

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