Issues when exporting translations via UI and API

What to do

• Check whether you use Crowdin crowdin.com, Crowdin Enterprise, Crowdin Enterprise EU in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 14m it lasted.

  Anything that failed between 2025-10-20 10:25 UTC and 2025-10-20 12:39 UTC may need a replay.

• Subscribe to Crowdin's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=crowdin works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Crowdin 2

1. monitoringOct 20, 2025, 10:25 AM UTC

   As you may be aware, Amazon AWS has experienced a major service disruption. The initial reports were logged at 8:11 am UTC, and within an hour, we noticed that translations export via UI and API started to fail almost instantly. Other components of Crowdin (dashboard, translation editor) were not impacted. We hope that it did not affect your work significantly. Our ticketing system got impacted too, and we couldn't react to the live chat efficiently. Sorry about that. All services are operational currently. We will keep monitoring the situation and update the incident once we confirm that every Crowdin component works as usual.

   provider

2. resolvedOct 20, 2025, 12:39 PM UTC

   After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.