# Issues when exporting translations via UI and API

- Provider: [Crowdin](https://down.guide/crowdin)
- Level: confirmed
- Impact: Operational
- lasted 2h 14m
- started 2025-10-20 10:25 UTC
- crowdin.com, Crowdin Enterprise, Crowdin Enterprise EU
- eu
- id: DWN-7232792b18
- Official page: https://stspg.io/54fysmxmxrsz

## Updates from Crowdin
### 2025-10-20 10:25 UTC: monitoring
As you may be aware, Amazon AWS has experienced a major service disruption. The initial reports were logged at 8:11 am UTC, and within an hour, we noticed that translations export via UI and API started to fail almost instantly.
Other components of Crowdin (dashboard, translation editor) were not impacted. We hope that it did not affect your work significantly.
Our ticketing system got impacted too, and we couldn't react to the live chat efficiently. Sorry about that.
All services are operational currently. We will keep monitoring the situation and update the incident once we confirm that every Crowdin component works as usual.

### 2025-10-20 12:39 UTC: resolved
After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.

From the builder: does your app depend on Crowdin? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=crowdin) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Crowdin.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-7232792b18), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.