# This is an example incident

- Provider: [Crowdin](https://down.guide/crowdin)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2022-11-14 09:06 UTC
- id: DWN-7cefe6fb83
- Official page: https://stspg.io/5gsgq6j40qm8

## Updates from Crowdin
### 2022-11-13 09:12 UTC: monitoring
Let your users know once a fix is in place, and keep communication clear and precise.

### 2022-11-13 09:18 UTC: identified
As you continue to work through the incident, update your customers frequently.

### 2022-11-13 09:22 UTC: resolved
Empathize with those affected and let them know everything is operating as normal.

### 2022-11-13 09:48 UTC: investigating
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

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