# User Interface is currently unavailable, data processing delays

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2026-07-02 13:51 UTC
- Data Processing, Management Interface
- id: DWN-0db45fc623
- Official page: https://stspg.io/rxm0hhqb9mzz

## Updates from Customer.io
### 2026-07-02 13:51 UTC: investigating
Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable. We're also looking into potential data processing delays.

### 2026-07-02 13:59 UTC: monitoring
The UI is back up and delays are actively recovering. We sincerely apologize for the inconvenience and appreciate your patience.

### 2026-07-02 14:16 UTC: resolved
This incident has been resolved.

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