# UI inaccessible

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 39m
- started 2026-06-02 21:18 UTC
- Management Interface
- id: DWN-2f170d9e75
- Official page: https://stspg.io/c0cfz6m7lv1k

## Updates from Customer.io
### 2026-06-02 21:18 UTC: investigating
Our team is aware of an issue affecting access to the Customer.io UI and we are working to identify the cause.

### 2026-06-02 21:33 UTC: monitoring
A fix has been deployed for the issue affecting access to the UI. We are monitoring performance and customer feedback.

### 2026-06-02 22:25 UTC: identified
Our team has identified additional UI-related issues affecting some customers. We are working on a fix now.

### 2026-06-02 22:43 UTC: monitoring
We have rolled out a fix for the remaining UI-related issues and are watching system behavior closely.

### 2026-06-02 22:57 UTC: resolved
The issues affecting the UI have been resolved, and the system is functioning normally.

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