# Customer.io UI is currently unavailable for some customers

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-04-20 16:45 UTC
- Management Interface
- id: DWN-43464943de
- Official page: https://stspg.io/zch9gppf75m7

## Updates from Customer.io
### 2026-04-20 16:45 UTC: investigating
Our engineers are looking into an issue where some workspaces aren't loading as expected. We're working to get this resolved and will post an update soon. Thank you for your patience!

### 2026-04-20 16:50 UTC: monitoring
The UI is available as expected, and we are monitoring before marking this as fully resolved. Thank you again for your patience!

### 2026-04-20 16:55 UTC: resolved
This incident is now resolved. Thank you for your patience and understanding!

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