# Forms submissions experiencing intermittent delays

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 23m
- started 2025-11-21 11:46 UTC
- Data Processing
- eu, us
- id: DWN-4c0b182eb1
- Official page: https://stspg.io/xskfvq4ql99l

## Updates from Customer.io
### 2025-11-21 11:46 UTC: investigating
We are investigating reports of some Form submissions being delayed in the US and EU Data centers. Forms continue to function as expected.

### 2025-11-21 12:37 UTC: investigating
We are continuing to investigate the issue.

### 2025-11-21 12:55 UTC: monitoring
The issue has been identified and our team is currently monitoring the service.

### 2025-11-21 13:09 UTC: resolved
The issue has now been resolved.

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