# Reverse ETL syncs may experience delays in US

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 21m
- started 2026-02-13 22:42 UTC
- us
- id: DWN-8e0da4920a
- Official page: https://stspg.io/3bd72p1vyvfk

## Updates from Customer.io
### 2026-02-13 22:42 UTC: identified
A subset of customers in US may experience delays on completing reverse ETL syncs.

### 2026-02-13 22:51 UTC: monitoring
A fix has been implemented and we are monitoring.

### 2026-02-13 23:02 UTC: resolved
This incident has been resolved.

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