# Unable to create event-driven campaigns

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-04-15 21:06 UTC
- id: DWN-b5907c66f3
- Official page: https://stspg.io/kqskh57rclhz

## Updates from Customer.io
### 2026-04-15 20:30 UTC: resolved
We've identified an issue that was preventing the workflow builder from adding Event campaign triggers. This did not affect processing or deliveries for existing campaigns, only the workflow UI experience was impacted. This incident has already been resolved.

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