# Some customers are experiencing issues with saving their content

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 18m
- started 2025-12-12 17:07 UTC
- Management Interface
- id: DWN-ccfd07e2ca
- Official page: https://stspg.io/73jlp4d5crkl

## Updates from Customer.io
### 2025-12-12 17:07 UTC: investigating
Our engineers are looking into this issue now. We sincerely apologize for the inconvenience.

### 2025-12-12 17:20 UTC: identified
The issue has been identified and we're working towards a resolution now. Thank you for your patience!

### 2025-12-12 17:25 UTC: resolved
This incident has been resolved.

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