# Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 42m
- started 2026-05-29 16:26 UTC
- Message Sending
- id: DWN-dd275786c1
- Official page: https://stspg.io/bkw5dcmk5vz5

## Updates from Customer.io
### 2026-05-29 16:26 UTC: investigating
Our engineers are aware of an issue where messages may be showing as "queued". We're investigating this now. Thank you for your patience!

### 2026-05-29 16:40 UTC: identified
We've identified the issue and are working towards a resolution now.

### 2026-05-29 16:51 UTC: monitoring
We have a resolution in place and are monitoring message throughput recovery now. Thank you for your patience!

### 2026-05-29 17:08 UTC: resolved
We have confirmed that this incident is now resolved. Thank you very much for your patience!

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