# Trouble loading User Interface in some workspace

- Provider: [Customer.io](https://down.guide/customerio)
- Level: confirmed
- Impact: Degraded
- lasted 55m
- started 2025-11-24 17:20 UTC
- Management Interface
- id: DWN-e74a13fe03
- Official page: https://stspg.io/bbg5wz0ktrzj

## Updates from Customer.io
### 2025-11-24 17:20 UTC: investigating
We are currently investigating reports loading the User Interface (UI) in some workspaces.

### 2025-11-24 17:45 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-11-24 18:15 UTC: resolved
The team has released a fix and this incident is now resolved.

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