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Daily

Internet connectivity - South America region

Degraded Lasted 3h 23m · started · Daily's page

Level
confirmed
Worst impact
Degraded
Components
Core Call Experience
Regions
latam

What to do

  • Check whether you use Daily Core Call Experience in latam. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 23m it lasted.

    Anything that failed between 2021-11-09 01:15 UTC and 2021-11-09 04:38 UTC may need a replay.
  • Subscribe to Daily's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 3

  1. identified

    AWS is experiencing intermittent Internet connectivity issues in the South America - Brazil region. Users may experience a degraded experience connecting to audio and video calls in the region. Connecting to calls may take longer, and users in the region may connect to a server in another region until connectivity returns to normal.

    provider

  2. monitoring

    Connectivity issues in the South America - Brazil region have been resolved. We are continuing to monitor the situation.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-55dc73a39f

Is Daily still down?

No, this incident was resolved 2021-11-09 04:38 UTC. For Daily's live state, see https://down.guide/daily.

How long did it last?

3h 23m, from 2021-11-09 01:15 UTC to 2021-11-09 04:38 UTC, by the times Daily posted.

What was affected?

Daily named Core Call Experience in latam.

What caused it?

Daily hasn't published a root cause. If it does, it shows here.

Where does this come from?

Daily's official status page, https://status.daily.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.