# Internet connectivity - South America region

- Provider: [Daily](https://down.guide/daily)
- Level: confirmed
- Impact: Degraded
- lasted 3h 23m
- started 2021-11-09 01:15 UTC
- Core Call Experience
- latam
- id: DWN-55dc73a39f
- Official page: https://stspg.io/5tmrlvpsc4wk

## Updates from Daily
### 2021-11-09 01:15 UTC: identified
AWS is experiencing intermittent Internet connectivity issues in the South America - Brazil region. Users may experience a degraded experience connecting to audio and video calls in the region. Connecting to calls may take longer, and users in the region may connect to a server in another region until connectivity returns to normal.

### 2021-11-09 01:56 UTC: monitoring
Connectivity issues in the South America - Brazil region have been resolved. We are continuing to monitor the situation.

### 2021-11-09 04:38 UTC: resolved
This incident has been resolved.

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