# Missing metrics in call participant logs

- Provider: [Daily](https://down.guide/daily)
- Level: confirmed
- Impact: Degraded
- lasted 4h 50m
- started 2023-01-25 15:18 UTC
- Dashboard
- id: DWN-6404cd590f
- Official page: https://stspg.io/qpc7c3g830kj

## Updates from Daily
### 2023-01-25 15:18 UTC: investigating
We're investigating reports of missing metrics data in participant logs.

### 2023-01-25 15:19 UTC: investigating
We're investigating reports of missing metrics data in participant logs from a small number of users. This may date back to some time around 2023-01-23 17:00 UTC (9:00 AM PST on Monday, Jan 23).

### 2023-01-25 20:08 UTC: resolved
We've confirmed the initial report that there are a small number of recent call sessions that didn't log any metrics data.
This can happen if your app has multiple call object instances running on the same page. Your app may do this if you are calling createCallObject() more often than you think; for example, in a React effect hook.
Multiple call objects usually cause a variety of other errors on the page, so if you aren't already troubleshooting app issues related to this problem, you don't need to be worried about missing metrics.
We are adding functionality to daily-js to help customers identify if they have multiple call objects on the same page. If you need help resolving this issue in your app, please feel free to contact support.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).