# Elevated error rates for SIP/PSTN

- Provider: [Daily](https://down.guide/daily)
- Level: confirmed
- Impact: Degraded
- lasted 1h 3m
- started 2025-04-17 19:33 UTC
- SIP/PSTN
- id: DWN-6a2aafa5fb
- Official page: https://stspg.io/nbkw6s3trqpv

## Updates from Daily
### 2025-04-17 19:33 UTC: investigating
We're investigating elevated error rates from SignalWire when provisioning SIP/PSTN resources. If you're creating rooms with dial-in or dial-out enabled and it isn't absolutely necessary, you can remove those params from your room creation request to successfully create rooms.

### 2025-04-17 19:57 UTC: identified
SignalWire has confirmed that they made an unannounced change that's causing the problem, and they're working to revert it. We're also working on a quick production update to work around the issue if they can't revert quickly enough.

### 2025-04-17 20:11 UTC: monitoring
It appears that SignalWire rolled back the change, and the errors have stopped. We are monitoring for any further issues.

### 2025-04-17 20:36 UTC: resolved
This incident has been resolved.

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