# Issues with transcriptions and captions

- Provider: [Daily](https://down.guide/daily)
- Level: confirmed
- Impact: Degraded
- lasted 6h 52m
- started 2026-02-02 15:45 UTC
- Core Call Experience
- id: DWN-6aa1a3338c
- Official page: https://stspg.io/kpbqycgjngl0

## Updates from Daily
### 2026-02-02 15:45 UTC: identified
We're tracking a Deepgram incident that is causing problems with transcription events, as well as captions in Daily Prebuilt: https://status.deepgram.com/incidents/rp0jzltym9kw

### 2026-02-02 16:56 UTC: identified
We're continuing to see very brief occurrences of slow or missing transcription data from the Deepgram streaming endpoint. We're talking to Deepgram engineers and continuing to monitor the situation.

### 2026-02-02 18:34 UTC: monitoring
We're seeing extremely low error rates, but Deepgram hasn't resolved their incident yet, so we'll keep monitoring.

### 2026-02-02 22:37 UTC: resolved
This incident has been resolved.

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