Issues with inbound phone calls

What to do

• Check whether you use Daily SIP/PSTN. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 58m it lasted.

  Anything that failed between 2026-03-23 20:18 UTC and 2026-03-23 21:16 UTC may need a replay.

• Subscribe to Daily's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 4

1. investigatingMar 23, 2026, 8:18 PM UTC

   We're investigating elevated error rates for incoming PSTN/SIP calls.

   provider

2. investigatingMar 23, 2026, 8:29 PM UTC

   SignalWire has identified an issue causing problems with incoming and outgoing PSTN/SIP calls for Daily customers. If you're making dialout calls, you may see an error that says "DialOut stopped: Remote busy or Remote did not answer or Remote ended the call". If you're using dialin, you may hear a message that says "the number you have dialed is not configured correctly and cannot receive calls" or something similar.

   provider

3. monitoringMar 23, 2026, 8:31 PM UTC

   It seems that SignalWire has resolved their issue. We're monitoring for any other problems.

   provider

4. resolvedMar 23, 2026, 9:16 PM UTC

   This incident has been resolved. We're still collecting more information on the root cause here; we'll update this status post when we have more info.

   provider

Corrections

None so far.

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