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Daily

Problems connecting to rooms

Degraded Lasted 2h 34m · started · Daily's page

Level
confirmed
Worst impact
Degraded
Components
Core Call Experience
Down Index
23of 100

What to do

  • Check whether you use Daily Core Call Experience. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 34m it lasted.

    Anything that failed between 2023-03-13 20:36 UTC and 2023-03-13 23:10 UTC may need a replay.
  • Subscribe to Daily's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 3

  1. investigating

    We're investigating reports of problems when trying to join calls.

    provider

  2. monitoring

    We've identified an issue that was causing some users to receive an error when trying to join a call. Affected users would see an error in the console starting with "web socket connection failed". We've rolled back a platform update from earlier today, and the errors have stopped. We're still diagnosing the problem with the platform update, but operations are back to normal.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7c948ff907

Is Daily still down?

No, this incident was resolved 2023-03-13 23:10 UTC. For Daily's live state, see https://down.guide/daily.

How long did it last?

2h 34m, from 2023-03-13 20:36 UTC to 2023-03-13 23:10 UTC, by the times Daily posted.

What was affected?

Daily named Core Call Experience.

What caused it?

Daily hasn't published a root cause. If it does, it shows here.

Where does this come from?

Daily's official status page, https://status.daily.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.