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Daily

Issue with sessions in ap-northeast-2

Partial outage Lasted 29m · started · Daily's page

Level
confirmed
Worst impact
Partial outage
Components
Core Call Experience
Regions
ap-northeast-2, ap-south-1
Down Index
34of 100

What to do

  • Check whether you use Daily Core Call Experience in ap-northeast-2, ap-south-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.

    Anything that failed between 2023-08-10 14:13 UTC and 2023-08-10 14:42 UTC may need a replay.
  • Subscribe to Daily's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 3

  1. investigating

    We're investigating an issue preventing some users from joining call sessions in the ap-northeast-2 region.

    provider

  2. investigating

    We've confirmed an issue preventing some users from joining calls hosted in the ap-northeast-2 region. Sessions in other regions are unaffected. If you've set the 'geo' property on your domain or a specific room to 'ap-northeast-2', you may want to temporarily change it to 'ap-south-1' or another nearby region.

    provider

  3. resolved

    This issue has been resolved, and call sessions in ap-northeast-2 are working normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a9149af596

Is Daily still down?

No, this incident was resolved 2023-08-10 14:42 UTC. For Daily's live state, see https://down.guide/daily.

How long did it last?

29m, from 2023-08-10 14:13 UTC to 2023-08-10 14:42 UTC, by the times Daily posted.

What was affected?

Daily named Core Call Experience in ap-northeast-2, ap-south-1.

What caused it?

Daily hasn't published a root cause. If it does, it shows here.

Where does this come from?

Daily's official status page, https://status.daily.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.