# Issues connecting to calls.

- Provider: [Daily](https://down.guide/daily)
- Level: confirmed
- Impact: Major outage
- lasted 2h 32m
- started 2023-02-06 15:01 UTC
- API, Core Call Experience, Recording/Live Streaming
- id: DWN-ac9ea1b562
- Official page: https://stspg.io/hphcx21lrnzd

## Updates from Daily
### 2023-02-06 15:01 UTC: investigating
We're investigating an issue preventing some users from connecting to calls.

### 2023-02-06 15:21 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-02-06 15:23 UTC: identified
We have identified the issue and are applying a fix.

### 2023-02-06 16:08 UTC: monitoring
A fix has been applied and we are monitoring to be sure that all underlying issues are resolved.

### 2023-02-06 17:33 UTC: resolved
This incident has been resolved.

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