Issues with PSTN/SIP availability

What to do

• Check whether you use Daily in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-01-13 00:16 UTC and 2026-01-13 00:16 UTC may need a replay.

• Subscribe to Daily's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 1

1. resolvedJan 13, 2026, 12:16 AM UTC

   SignalWire experienced an outage earlier this morning. Their status site post is here: https://status.signalwire.com/incidents/MJVYwKKYYwbG Our first customer report of problems was at 1:51 AM PST (09:51 UTC). During the incident, many SignalWire SIP calls were returning 603 Declined. As we were investigating, SignalWire opened an incident on their status site at 2:26 AM PST (10:26 UTC). Their incident post didn't provide enough information for us to determine the overall impact to our customers. As we continued investigating our own logs and pressing SignalWire for more information, our affected customers started reporting that the issue was resolved around 2:35 AM PST. SignalWire ultimately resolved their incident at 03:27 PST.

   provider

Corrections

None so far.

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