Intermittent issues starting cloud recordings and livestreams

What to do

• Check whether you use Daily API, Recording/Live Streaming. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 30m it lasted.

  Anything that failed between 2022-11-29 13:17 UTC and 2022-11-29 16:46 UTC may need a replay.

• Subscribe to Daily's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=daily works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Daily 5

1. investigatingNov 29, 2022, 1:17 PM UTC

   We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.

   provider

2. identifiedNov 29, 2022, 1:25 PM UTC

   We have identified the issue and are currently testing a fix.

   provider

3. monitoringNov 29, 2022, 2:03 PM UTC

   We have pushed a fix to production and are currently monitoring the situation.

   provider

4. monitoringNov 29, 2022, 2:04 PM UTC

   Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.

   provider

5. resolvedNov 29, 2022, 4:46 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.