# Intermittent issues starting cloud recordings and livestreams

- Provider: [Daily](https://down.guide/daily)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 30m
- started 2022-11-29 13:17 UTC
- API, Recording/Live Streaming
- id: DWN-ead70492ec
- Official page: https://stspg.io/slknsmz96p15

## Updates from Daily
### 2022-11-29 13:17 UTC: investigating
We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.

### 2022-11-29 13:25 UTC: identified
We have identified the issue and are currently testing a fix.

### 2022-11-29 14:03 UTC: monitoring
We have pushed a fix to production and are currently monitoring the situation.

### 2022-11-29 14:04 UTC: monitoring
Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.

### 2022-11-29 16:46 UTC: resolved
This incident has been resolved.

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