# Problems while accessing DatoCMS projects and performing API calls

- Provider: [DatoCMS](https://down.guide/datocms)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2022-08-24 03:36 UTC
- id: DWN-2dc45d3c1a
- Official page: https://status.datocms.com/incidents/2022-08-23-problems-while-accessing-datocms-projects/

## Updates from DatoCMS
### 2022-08-24 03:36 UTC: resolved
Resolved — The upstream provider maked the incident as resolved.
 Monitoring — This should be fixed now. Upstream provider did not update their status page yet though
 Identified — The upstream provider is working on a fix
 Identified — It is confirmed that there is an issue with the upstream DNS provider (Heroku).
 We will update this page as soon as we have news.
 Cached graphql queries should not be affected by this down.
 Investigating — We are still investigating.
 It seems like an issue with an upstream DNS provider ( https://status.heroku.com/incidents/2453 )
 Investigating — We are currently investigating a problem while accessing DatoCMS projects and performing API calls to our CMA / CDA.

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