# Major DatoCMS Outages Caused by Upstream Cloudflare Incident

- Provider: [DatoCMS](https://down.guide/datocms)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2025-11-19 08:36 UTC
- us
- id: DWN-dd0885d7eb
- Official page: https://status.datocms.com/incidents/2025-11-18-partial-api-outage-caused-by-upstream-cloudflare-incident/

## Updates from DatoCMS
### 2025-11-19 08:36 UTC: resolved
Resolved — Post-mortem by Cloudflare: https://blog.cloudflare.com/18-november-2025-outage/ 
 Resolved — The outage should be resolved.
 Monitoring — As of 14:42 UTC (15:42 CEST/06:42 PST), Cloudflare believes the issue to be resolved. All DatoCMS services should be back up.
 We will continue to monitor, just in case.
 If you need help, please email support@datocms.com .
 Monitoring — Services are gradually coming back up, but we don't know yet if this is a stable fix or if there will be further downtime.
 APIs, datocms-assets.com, dashboard, project admin area, and forum are back up for the time being.
 EDIT: As of 14:42 UTC, Cloudflare believes services are restored: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 . We will keep monitoring to be sure.
 Please keep an eye here for further updates, join our Slack ( https://join.slack.com/t/datocms/shared\_invite/zt-3j142172p-nou\_g2g5vUAPL6cjOOz5zQ ), or reach out to us at support@datocms.com if you need help.
 Investigating — The Cloudflare outage has escalated, and is now causing service disruptions across DatoCMS. We are experiencing outages with:
 DatoCMS APIs (CDA and CMA)
 datocms-assets.com
 The dashboard and admin area
 The community forum
 The status page uptime indicators are stuck at "loading"
 Our Slack remains available: https://join.slack.com/t/datocms/shared\_invite/zt-3j142172p-nou\_g2g5vUAPL6cjOOz5zQ 
 We will update as soon as we can.
 Investigating — We are currently experiencing degraded performance caused by an ongoing Cloudflare incident. Due to issues within Cloudflare’s infrastructure, a percentage of API requests are not being properly routed to our servers. This may result in intermittent errors or failed requests for some customers.
 Our systems remain fully operational, and we are actively monitoring the situation while Cloudflare works to resolve the upstream problem. We will provide updates as soon as more information becomes available.
 More info on: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

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