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dbt Cloud

Git errors for projects connected to GitHub over SSH

Partial outage Lasted 0m · started · dbt Cloud's page

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on dbt Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-11-04 12:50 UTC and 2026-11-04 11:50 UTC may need a replay.
  • Subscribe to dbt Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dbt-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

We've identified the cause as an incident at GitHub affecting Git operations ( ).
Read the postmortem

Updates from dbt Cloud 4

  1. investigating

    We're investigating an issue with git operations that is causing job runs to fail at the "Clone git repository" step and dbt Studio git actions to fail with "Permission denied (publickey)". This is impacting Scheduled Jobs and the IDE for projects that use a dbt-managed repository or connect to GitHub with a deploy key, across multi-tenant regions on AWS, Azure and GCP, anytime after 09:37 UTC. The team is working on a resolution and we will provide updates as soon as new information becomes available. Projects that connect through the native GitHub integration or use other git providers are not impacted and should be running as expected.

    provider

  2. identified

    We've identified the cause as an incident at GitHub affecting Git operations ( ). Until GitHub resolves it, job runs and dbt Studio git actions may fail intermittently with "Permission denied (publickey)" for projects that use a dbt-managed repository or connect to GitHub with a deploy key. Accounts with repository caching enabled may see affected runs continue from the cached copy of the repository. We'll provide another update as GitHub makes progress.

    provider

  3. monitoring

    GitHub has mitigated the issue, and we're no longer seeing these errors in job runs or dbt Studio. We're monitoring to confirm things stay stable. Job runs that failed with this error can be re-run.

    provider

  4. resolved

    This incident has been resolved. Between 09:37 and 11:23 UTC, an incident at GitHub caused some job runs and dbt Studio git actions to fail with "Permission denied (publickey)" for projects that use a dbt-managed repository or connect to GitHub with a deploy key. Git operations have been stable since GitHub's fix. Any job run that failed with this error during that window can be re-run.

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Corrections

None so far.

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Questions about DWN-3a19837255

Is dbt Cloud still down?

No, this incident was resolved 2026-11-04 11:50 UTC. For dbt Cloud's live state, see https://down.guide/dbt-cloud.

How long did it last?

0m, from 2026-11-04 12:50 UTC to 2026-11-04 11:50 UTC, by the times dbt Cloud posted.

What caused it?

dbt Cloud wrote: "We've identified the cause as an incident at GitHub affecting Git operations ( )." The postmortem: https://status.getdbt.com/incidents/01M6K9RC8K3RCZZ9FBVSZCNYC4

Where does this come from?

dbt Cloud's official status page, https://status.getdbt.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.