# Intermittent Databricks connection Errors

- Provider: [dbt Cloud](https://down.guide/dbt-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 42m
- started 2026-08-25 03:25 UTC
- id: DWN-427a8b3465
- Official page: https://status.getdbt.com/incidents/01M0VJJ0AGZXYKQMWRBHSJ6RYX

## Updates from dbt Cloud
### 2026-08-25 04:23 UTC: investigating
We are investigating an issue affecting some customers in the AU multi-tenant environment using Databricks connections. Impacted customers may see failed runs or IDE connection errors due to intermittent errors refreshing Databricks credential tokens.
Our team is investigating and will provide another update as we learn more.

### 2026-08-25 04:46 UTC: monitoring
We have observed recovery for the issue affecting a some customers in our AU multi-tenant environment using Databricks connections. Errors have not recurred since 04:07 UTC.
We are continuing to monitor and will provide another update once the issue is fully resolved.

### 2026-08-25 04:59 UTC: resolved
This incident is resolved. Connections to Databricks warehouses in our AU region returned to normal operation at approximately August 25, 04:07 UTC, and we have seen no further errors since.
Development sessions in the IDE and job runs that rely on Databricks credentials are operating normally.
Please contact Support at support@getdbt.com: mailto:support@getdbt.com if you continue to experience issues or have any follow-up questions.

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