# Elevated API errors

- Provider: [Deepgram](https://down.guide/deepgram)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-09-30 19:29 UTC
- Batch API, Streaming API, TTS API +1
- us
- id: DWN-189f0711d9
- Official page: https://stspg.io/cddq3b79rlkq

## Updates from Deepgram
### 2026-09-30 19:29 UTC: investigating
We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.

### 2026-09-30 19:39 UTC: resolved
Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

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