# 400 errors with PreRecorded STT ("REMOTE\_CONTENT\_ERROR" / "failed to return valid data") when passing a URL

- Provider: [Deepgram](https://down.guide/deepgram)
- Level: confirmed
- Impact: Degraded
- lasted 6h 13m
- started 2026-06-17 13:35 UTC
- Batch API
- id: DWN-32b9db8534
- Official page: https://stspg.io/m1j68sqyrg25

## Updates from Deepgram
### 2026-06-17 13:35 UTC: identified
Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.

### 2026-06-17 19:47 UTC: resolved
The issue was resolved at 19:47 UTC.

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