# Issues with downstream LLM provider in Voice Agent API

- Provider: [Deepgram](https://down.guide/deepgram)
- Level: confirmed
- Impact: Degraded
- lasted 26m
- started 2026-03-05 00:59 UTC
- Voice Agent API: Downstream Providers
- id: DWN-60cde282ea
- Official page: https://stspg.io/0qcxxs1q5rcv

## Updates from Deepgram
### 2026-03-05 00:59 UTC: identified
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.

### 2026-03-05 01:26 UTC: resolved
This incident has been resolved.

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