# Intermittent 404 HTTP errors Batch STT English

- Provider: [Deepgram](https://down.guide/deepgram)
- Level: confirmed
- Impact: Degraded
- lasted 1h 49m
- started 2026-05-12 16:18 UTC
- Batch API
- id: DWN-6c5917e712
- Official page: https://stspg.io/lplbwh5608bx

## Updates from Deepgram
### 2026-05-12 16:18 UTC: investigating
During the affected time period, some English batch speech-to-text requests intermittently returned 404 Not Found HTTP errors. This issue was limited to requests that met both of the following criteria:
- Utilized English batch STT models (including both monolingual English and multilingual models that support English transcription)
- Had Smart Format, Entity Detection, or Redaction features enabled.

### 2026-05-12 18:07 UTC: resolved
This incident has been resolved.

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