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Deepgram

Elevated 5xx Errors

Partial outage Lasted 18h 59m · started · Deepgram's page

Level
confirmed
Worst impact
Partial outage
Components
Batch API, Streaming API, TTS API, Voice Agent API, Voice Agent API: Downstream Providers, DG Whisper Cloud
Down Index
42of 100

What to do

  • Check whether you use Deepgram Batch API, Streaming API, TTS API, Voice Agent API and 2 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18h 59m it lasted.

    Anything that failed between 2026-10-22 16:00 UTC and 2026-10-23 11:00 UTC may need a replay.
  • Subscribe to Deepgram's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=deepgram works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Deepgram 4

  1. investigating

    We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    We have identified the issue & are monitoring the solution.

    provider

  4. resolved

    Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-aa8fb6d007

Is Deepgram still down?

No, this incident was resolved 2026-10-23 11:00 UTC. For Deepgram's live state, see https://down.guide/deepgram.

How long did it last?

18h 59m, from 2026-10-22 16:00 UTC to 2026-10-23 11:00 UTC, by the times Deepgram posted.

What was affected?

Deepgram named Batch API, Streaming API, TTS API, Voice Agent API and 2 more.

What caused it?

Deepgram hasn't published a root cause. If it does, it shows here.

Where does this come from?

Deepgram's official status page, https://status.deepgram.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.