# Elevated 5xx Errors

- Provider: [Deepgram](https://down.guide/deepgram)
- Level: confirmed
- Impact: Partial outage
- lasted 18h 59m
- started 2026-10-22 16:00 UTC
- Batch API, Streaming API, TTS API +3
- id: DWN-aa8fb6d007
- Official page: https://stspg.io/yfyw2wff9xjp

## Updates from Deepgram
### 2026-10-22 16:00 UTC: investigating
We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.

### 2026-10-22 17:14 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-22 17:29 UTC: monitoring
We have identified the issue & are monitoring the solution.

### 2026-10-23 11:00 UTC: resolved
Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

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