# Major Outage

- Provider: [DeepL](https://down.guide/deepl)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2025-12-05 09:21 UTC
- id: DWN-11fe46cee0
- Official page: https://deeplstatus.trust.eu.pagerduty.com/posts/details/P4U74M2

## Root cause
> 08:59:49: We are currently experiencing an interruption to our website services due to an outage with an upstream provider.

Category: Upstream dependency. [Postmortem](https://deeplstatus.trust.eu.pagerduty.com/posts/details/P4U74M2)

## Updates from DeepL
### 2025-12-05 09:21 UTC: resolved
Affected Services: Accounts & Login, DeepL Web
 Started: Fri, 05 Dec 2025 08:48:00 GMT
 Last Updated: Fri, 05 Dec 2025 09:21:16 GMT
 Updates: 
 08:48:00: We're currently experiencing a major disruption. Our team is aware and has started investigating the issue. We’ll provide more details as soon as we have them.
 08:59:49: We are currently experiencing an interruption to our website services due to an outage with an upstream provider. Please be advised that our API and apps remain fully operational and are not affected by this issue. We are monitoring the situation and will provide updates as soon as possible.
 09:21:16: The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again.

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