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DeepL

Errors affecting login and account management

Partial outage Lasted 0m · started · DeepL's page

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on DeepL. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-20 17:00 UTC and 2026-10-20 17:00 UTC may need a replay.
  • Subscribe to DeepL's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=deepl works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from DeepL 1

  1. resolved

    Affected Services: Accounts & Login, DeepL Web, DeepL Apps Started: Tue, 20 Oct 2026 16:20:29 GMT Last Updated: Tue, 20 Oct 2026 17:00:07 GMT Updates: 16:20:29: Some customers experienced errors when logging in, making payments, canceling subscriptions, or creating API keys. We have applied a fix, and the issue is now resolved. We continue to monitor the service to ensure it remains stable. We apologize for the disruption. 17:00:07: The issue affecting login, payments, subscription cancellations, and API key creation is resolved. We have identified follow-up actions to help prevent recurrence. We apologize for the disruption.

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Corrections

None so far.

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Questions about DWN-6f991be786

Is DeepL still down?

No, this incident was resolved 2026-10-20 17:00 UTC. For DeepL's live state, see https://down.guide/deepl.

How long did it last?

0m, from 2026-10-20 17:00 UTC to 2026-10-20 17:00 UTC, by the times DeepL posted.

What caused it?

DeepL hasn't published a root cause. If it does, it shows here.

Where does this come from?

DeepL's official status page, https://status.deepl.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.