# Delayed availability of glossaries and other customizations

- Provider: [DeepL](https://down.guide/deepl)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-25 16:35 UTC
- id: DWN-d04ce14799
- Official page: https://deeplstatus.trust.eu.pagerduty.com/posts/details/PCW378B

## Updates from DeepL
### 2026-08-25 16:35 UTC: resolved
Affected Services: DeepL Pro - Glossaries
 Started: Fri, 21 Aug 2026 22:02:00 GMT
 Last Updated: Tue, 25 Aug 2026 16:35:50 GMT
 Updates: 
 22:02:00: We are investigating an issue that may delay availability of some features for newly created accounts, including glossaries and other customizations. Existing services remain available; we are deploying a fix and will provide an update once recovery is confirmed
 16:35:50: The issue delaying feature availability for some newly created accounts has been fixed. All queued account setup events have been processed, and services are operating normally.

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