# Issue with subscription cancellations

- Provider: [DeepL](https://down.guide/deepl)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-07-21 11:54 UTC
- id: DWN-fc37c413af
- Official page: https://deeplstatus.trust.eu.pagerduty.com/posts/details/P74UFE7

## Updates from DeepL
### 2026-07-21 11:54 UTC: resolved
Affected Services: DeepL Web
 Started: Tue, 21 Jul 2026 10:23:39 GMT
 Last Updated: Tue, 21 Jul 2026 11:54:53 GMT
 Updates: 
 10:23:39: We are currently investigating an issue impacting subscription cancellation via our web site. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have more information.
 11:54:53: The issue has been resolved and subscriptions can now be cancelled again through our web site. Thank you for your patience while we worked to restore service.

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