# Is Dialpad down?

**No known problems: Dialpad's status page says operational** (Operational; last read 2026-11-06 19:02 UTC; source: [official status page](https://status.dialpad.com))

## Open incidents
_No open incidents._

## Components
- Telephony Infrastructure: Inbound Calls: Operational
- Telephony Infrastructure: Outbound Calls: Operational
- Carrier Networks: Local Numbers: Operational
- Carrier Networks: Toll-Free Numbers: Operational
- Carrier Networks: Messaging: Operational
- Application: Operational
- Contact Center: Operational
- Omnichannel: Operational
- Meetings: Operational
- Analytics: Operational
- API Platform: Operational
- Integrations: Operational
- Messaging: Operational
- Website: Operational
- Dialpad Ai: Operational
- Google Cloud Platform: Operational
- Ai Agent: Operational
- Workforce Management: Operational

## Last 90 days
- Incidents: 9 on 6 days
- Median duration: 49m; longest: 7h 37m
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: n/a

## Recent incidents
- **Dialpad**: [Some customers may be experiencing degraded performance with AI agents.](https://down.guide/dialpad/DWN-e773efd640) (Degraded; lasted 28m; started 2026-11-04 18:40 UTC; Ai Agent)
- **Dialpad**: [Service degradation affecting Dialpad AI Voice and Text Agents](https://down.guide/dialpad/DWN-a7208f51c9) (Partial outage; lasted 1h 31m; started 2026-11-02 22:05 UTC; Dialpad Ai)
- **Dialpad**: [Some customers may be experiencing issues with devices.](https://down.guide/dialpad/DWN-8cbde6ea0b) (Degraded; lasted 6h 5m; started 2026-10-20 15:49 UTC; Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls)
- **Dialpad**: [Some customers may be experiencing issues making or receiving calls.](https://down.guide/dialpad/DWN-6cab1e6ccc) (Partial outage; lasted 7h 37m; started 2026-10-20 01:44 UTC; Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls)
- **Dialpad**: [Service degradation affecting some IVR Customers](https://down.guide/dialpad/DWN-465d8f52a3) (Degraded; lasted 45m; started 2026-09-23 17:20 UTC; Omnichannel)
- **Dialpad**: [Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls](https://down.guide/dialpad/DWN-c2f85c8a12) (Degraded; lasted 19m; started 2026-09-15 16:08 UTC; Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls; us)
- **Dialpad**: [Investigating degraded calling performance for some EU numbers and destinations](https://down.guide/dialpad/DWN-778e6deafa) (Degraded; lasted 42m; started 2026-09-03 09:54 UTC; Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls, Carrier Networks: Local Numbers; eu)
- **Dialpad**: [Partial service disruption](https://down.guide/dialpad/DWN-b0bd912997) (Partial outage; lasted 4h 37m; started 2026-09-01 15:25 UTC; Telephony Infrastructure: Inbound Calls)
- **Dialpad**: [Some contact center agents may be experiencing issues with being unable to complete a call wrap-up](https://down.guide/dialpad/DWN-b00fa5a625) (Degraded; lasted 49m; started 2026-08-21 16:21 UTC; Contact Center)

More: [history](https://down.guide/dialpad/history), [feed](https://down.guide/feed?provider=dialpad), [badge](https://down.guide/badge/dialpad.svg), JSON: https://down.guide/api/v1/providers/dialpad

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