# Some customers may be experiencing issues with Dialpad Ai

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 3h 32m
- started 2025-06-30 18:16 UTC
- Dialpad Ai
- id: DWN-1d5d4ef98b
- Official page: https://stspg.io/pxsr2g7z6fnm

## Updates from Dialpad
### 2025-06-30 18:16 UTC: investigating
We are currently investigating this issue.

### 2025-06-30 18:22 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-06-30 21:36 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-30 21:49 UTC: resolved
This incident has been resolved.

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