# Some customers may be experiencing issues with CTI calling features.

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 5h 41m
- started 2025-06-18 22:20 UTC
- Integrations
- id: DWN-3180e522fc
- Official page: https://stspg.io/frg98cq30rs7

## Updates from Dialpad
### 2025-06-18 22:20 UTC: monitoring
A fix has been rolled out, and refreshing the CTI will resolve the issue.

### 2025-06-19 04:01 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).