# Service degradation affecting some IVR Customers

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 45m
- started 2026-09-23 17:20 UTC
- Omnichannel
- id: DWN-465d8f52a3
- Official page: https://stspg.io/ysvfn66vhlcc

## Updates from Dialpad
### 2026-09-23 17:20 UTC: monitoring
Service degradation affecting some IVR Customers

### 2026-09-23 18:06 UTC: resolved
This incident has been resolved.

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