# Some customers may be experiencing issues with IVR routing

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-07-22 02:07 UTC
- id: DWN-89b31c6a77
- Official page: https://stspg.io/gd26kl9mzldn

## Updates from Dialpad
### 2025-07-07 15:00 UTC: resolved
We are currently investigating this issue.

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