# Service degradation affecting Dialpad AI Voice and Text Agents

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 31m
- started 2026-11-02 22:05 UTC
- Dialpad Ai
- id: DWN-a7208f51c9
- Official page: https://stspg.io/vb5sf9njyvdr

## Updates from Dialpad
### 2026-11-02 22:05 UTC: investigating
We are currently investigating this issue.

### 2026-11-02 22:47 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-02 23:18 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-11-02 23:25 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-11-02 23:37 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).