# Accessing www.dialpad.com shows an error

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 22m
- started 2025-11-18 13:41 UTC
- Website
- id: DWN-abe39eddf7
- Official page: https://stspg.io/67s2g4k76v51

## Updates from Dialpad
### 2025-11-18 13:41 UTC: identified
The issue is due to a worldwide CloudFlare service incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Users can go directly to https://dialpad.com/login to sign in. Calling and messaging are unaffected.

### 2025-11-18 14:01 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-18 18:03 UTC: resolved
The service is fully recovered.

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